Shipping policy
At DRIVNPWR, we engineer our activewear for those who value discipline and consistency. We are committed to processing and delivering your order as quickly and efficiently as possible so you can lock into your next session.
Please review our shipping guidelines, timeframes, and terms below.
1. Order Processing & Fulfillment Times
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Standard Processing: All orders are processed, packed, and prepared for dispatch within 1 to 2 business days (excluding weekends and UK bank holidays).
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Order Cut-Off: Orders placed before 12:00 PM GMT Monday through Friday will begin processing the same day. Orders placed after this time, or over the weekend, will begin processing on the following business day.
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Notification: As soon as your order leaves our facility, you will receive a shipping confirmation email complete with your tracking link.
2. UK Domestic Shipping Rates & Delivery Estimates
We ship nationwide across the United Kingdom using reliable, fully tracked courier services (such as Royal Mail and Evri) to ensure your gear arrives securely. Shipping rates are calculated dynamically at checkout based on the total weight and dimensions of your package.
Please note: Delivery timeframes are estimates provided by our couriers. Deliveries to remote areas (such as the Scottish Highlands, Channel Islands, or Northern Ireland) may occasionally require an extra 1–2 working days.
3. International Shipping & Customs
We currently ship to select international destinations. Shipping options, operational carrier rates, and delivery windows will be displayed at checkout based on your delivery country.
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Duties, Taxes, and Fees: For international orders, shipments may be subject to local import duties, VAT, or customs clearance fees upon arrival in the destination country. The recipient is entirely responsible for these charges. DRIVNPWR has no control over these regional fees and cannot predict their cost.
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Refused Shipments: If an international package is refused by the customer due to unexpected import fees, the original shipping costs and any return fees incurred by DRIVNPWR will be deducted from your final product refund.
4. Tracking Your Delivery
Every single package we ship includes comprehensive tracking. Once your order has been dispatched, click the tracking link provided in your shipping confirmation email to view live updates on your parcel’s journey. Please allow up to 24 hours for the carrier's tracking status to activate online.
5. Address Corrections & Delivery Issues
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Inaccurate Addresses: It is the customer's responsibility to ensure that the delivery address entered at checkout is entirely accurate and complete. DRIVNPWR is not responsible for orders that are lost, delayed, or misdelivered due to incorrect address formatting.
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Missed Deliveries: If a courier attempts delivery and leaves a card, it is the customer’s responsibility to arrange a redelivery or collect the parcel from the designated local collection point within the timeframe specified by the courier. Uncollected parcels returned to us will incur a restocking and reshipping fee.
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Damaged or Missing Items: If your tracking states that your parcel has been successfully delivered but you cannot locate it, or if your items arrive damaged, please contact our support team within 7 days of the marked delivery date at drivnpwr@gmail.com.